Communication is a powerful tool in the managers arsenal - a tool which is effective for intervention, dispute settlement, motivation and goal-setting. In an economy which is getting worrisome by the day, with disillusionment setting in faster - more time needs to spent in communicating to groups, individuals - across levels. Communicating becomes more important for middle management - since top needs 'Real' facts to decide and set agenda - and the bottom wants to secure the future, looks for stability and belongingness.
Communication is not just verbose. Forms and formats vary. Here are some key aspects when communicating to a group of subordinates.
- Plan contents well. Arrange thoughts and flow. Rehearse and be convinced.
- Pick a good time. Which ideally could be when team is relaxed, yet attentive.
- As much as it is important to communicate the body of message well - it is important to intersperse it with an happening or an event unrelated to the body. In other words - the border form can be of a different color than the color of the main content! Contrast help.
- For setting a course, to infuse discipline - being subtle could be perceived as Leadership weakness. Be strong, stick to the message, reiterate the point - but keep smiling.
- Occasionally individuals in a group could pose questions - which could take you away from the main body. Let them know that you will address later since there is an agenda you would like to proceed with.
It is important to time each group address well. If there exists possibilities for certain news to spread; rather than allowing dissemination of unsolicited rumor, be swift to engage.
